Your information hotline for construction-related and daily updated timetable information: 0371 / 495 795 222
Passenger rights (.pdf) | Passenger rights form (.pdf)
If you have any suggestions, concerns or criticism, please feel free to contact us using the form for recording customer concerns.
You can send the completed form to
Address:
City Bahn Chemnitz GmbH
Bahnhofstrasse 10
09111 Chemnitz
Attention:
Customer centre closed due to illness from 27.06 - 30.06.2023!
Attention:
Limited opening hours from 14.02. to 16.02.2024
weekdays only 07:00-15:00!
Attention:
Temporary opening hours from 01.01.2025
Monday to Friday: 07.30 - 12.00 and 12.30 - 15.30
Customer centre opening hours:
Monday to Friday: 07:00 - 19:00
(except holidays)
