City railway to the future, please board!
Start your professional future with us in a future-proof, dynamically growing company with flat hierarchies and short decision-making paths.
With us, you can contribute your ideas and help shape our vision for the region. As part of your apprenticeship as a transport services clerk (d/m/f), you can expect varied tasks with intensive support and almost 100%ige prospects of being offered a permanent position. Your experienced colleagues will always be at your side throughout your apprenticeship and afterwards.
As a trainee, you will work in all departments, as each one is essential for the smooth running of the railway. Mutual understanding for the work of our colleagues enables us to successfully solve even the most difficult tasks together. You will gain an insight into our administration, be the first point of contact for all kinds of questions in the customer centre and accompany our passengers on the trains.
We, that's the City-Bahn Chemnitz!
We have been around since 1997. As a municipal railway company in the heart of the "City of Modernity", we are the driving force behind the Chemnitz model and the most innovative transport provider in the region. On the rails, we combine the railway and urban tram network to form an efficient and integrated public transport system and offer people in the central Saxon conurbation a reliable, barrier-free and transfer-free transport connection to Chemnitz city centre - in the interests of the environment and for sustainable regional transport development.
With us you will learn
- know the universe of merchants
- dealing with praise and criticism in the customer centre, advising our customers on tickets, fares and connections and selling tickets
- on our trains, the accompaniment of our customers, the possibilities of supporting passengers with reduced mobility and, as part of the ticket inspection, our variety of fares and how to deal with conflict situations
To make it work with us, you need
- At least a good secondary school leaving certificate or completed vocational training
- Enjoy dealing with people
- a flair for first-class service
- really keen to go the extra mile for our passengers
- Very good team player, sense of responsibility and reliability
- Stress resistance and physical and mental fitness
- Willingness to work in shifts and on Sundays and public holidays
- Very good written and spoken German
- basic knowledge of English or the willingness to acquire or deepen this knowledge
If you decide in favour of us, you will receive
- Around 200 colleagues who love what they do and yet sometimes despair
- Shared responsibility for 4.3 million passengers a year
- An attractive monthly training allowance
- Additional seminars during the training
- Individualised exam preparation
- Specialist training and further education
- Planning security for free time and family through a regulated duty roster
If you would like to join us in living and developing our vision, I look forward to receiving your application by e-mail to bewerbung@city-bahn.de or by post to City-Bahn Chemnitz GmbH, Jana Beljakow, Bahnhofstraße 10, 09111 Chemnitz.
Best regards
Jana
Personnel Management Officer
